Non Verbal Communicaton

Nonverbal Communication Nonverbal dialogue plays a crucial affair in interpersonal communication. This is even more visible when individuals do non sh ar a common language. Outsourced (2006), explores the journey of an American manager named Todd Anderson. His company, Seattle- found club Western Novelty, outsources its call out concern to Gharapuri, India and Todd must travel to India in sanctify to train the new staff and manager. Nonverbal communication is present passim the characterization as Todd, works through with(predicate) the language barrier and is introduced to a new finishing, values and rituals.In this paper, nonverbal communication demonstrated in the mental picture is analyzed and discussed as it relates the research of Argyle (1988), Archer (1997), et al. Adler (2011) defines nonverbal communication as messages expressed through non-linguistic means. Research has attestn that in communication, the verbal capability only is only responsible for 7% of th e message, while vocal cues much(prenominal) as pitch and intonation account for 38%, and seventh cranial nerve normal an overwhelming 55% (Mehrabian, 1968). Nonverbal communication can be per conditioned through facial expressions, proximity, and bole movements.Argyle (1988) describes the five primary functions of Nonverbal Behavior 1) feel of E operation, 2) Communication of Interpersonal Attitudes, 3) Accompany and Support Speech, 4) Self-Presentation, 5) Rituals. In the celluloid Outsourced (2006), ex axerophtholles of from each one of these functions of nonverbal behavior argon observed. The face plays a particularly consequential role in evinceing emotion. Ekman (1982) classified facial expressions of emotion into sestet categories happiness, surprise, fear, mournfulness, anger, and disgust/contempt.Throughout the movie Outsourced (2006) emotions were expressed by the characters through their facial expressions, body movements, and voice. Early in the movie, Todd v isits the Indian call center for the first time. As he walks around the office Todd stops in his tracks with a affect control on his face as he sees a daunt standing right next to the call centers clock. A few days later in a team meeting, emotions are expressed through nonverbal behavior by the call center staff as Todd answers questions about the product catalog from his team.An employee asks about the get of a product. Todd replies that the product is physical exertiond to brand cows. The employees are outraged, and display facial expressions of disgust/contempt as they learn that cows, sacred animals in their culture, are having logos burned into their flesh in the United States. In distinguishable scene, Todd experiences a terrible stomach ache from Indian food. He rushes topographic point with a worried look on his face as he fears he will not make it home in time. His facial expression of fear angstromlifies as he arrives home only to control that his keister is b eing replaced.The repair men point him in the management of downstairs bathroom where he discovers in that respect is neither a toilet nor toilet paper and he must relieve himself in a hole in the ground and use his leave fall for cleaning. later(prenominal) in the movie, Todds boss from Seattle unexpectedly shows up in India and announces that the call center will be relocated to China where the cost of carrying into action is even cheaper. Todds facial expressions body movements and the tone of his voice show the anger he feels toward his boss for moving the call center and sadness when he must tell the staff that they will be losing their jobs.Throughout the movie, Todd and Asha show nonverbal indications happiness, smiling and laughing together as they become romantically involved and enjoy each separates company at work and outside of the office. Nonverbal signals such as tone of voice, gaze, and position play an heavy part in establishing and maintaining relationships (Argyle, 1988). Argyle (1988) writes that the most raw material meaning of touch is that an interpersonal bond is being offered or established (p. 226).Furthermore, eye contact can give important cues of attitudes and emotions. In the movie Outsourced (2006), Asha and Todd make a trip to an Indian island to recuperate merchandise that was shipped to the premature address. After traveling for five hours and taking a ferry, they successfully retrieve the merchandise, that are forced to spend the night on the island subsequently the ferry breaks down. When they arrive at the hotel they find that the hotel is almost completely schedule and they will have to share a room.After a brief seam about the situation and sleeping arrangements, Asha and Todd gaze deep into each others eyes nonverbally communicating their attraction and feelings for each other. From there they kiss and proceed to physically express their admiration for each other through sex. Nonverbal communication play s an important role in keep speech during communication (Argyle, 1988). In the movie Outsourced (2006), nonverbal communication plays an important role in situations where Todd must communicate with local people who express little or no English.On Todds first day in India he approaches a street vender to purchase a drink. The vendor does not speak English and Todd uses his index finger to single the recite one. Through this motility he is able to communicate his liking for one drink which is understood by the vendor. Shortly after this scene, Todd is escorted by Puro to a local bed and breakfast owned by the booster unit of a Puro. The hostess, Todd, and Puro sit down for midday snack and begin making conversation. Todd picks up some snacks with his left hand and begins eating.Both the hostess and his friend Puro look at him in shock. They proceed to try and tell him that eating with your left hand is considered crude and offensive in India because the left hand is traditiona lly used to clean oneself after using the toilet. When Todd is unable to understand an sometime(a) man napping in a chair stands up, walks over to the table and makes the motion of wiping his behind with his left hand to help Todd understand. Self-Presentation, a persons appearance, grooming, and dress is also a form of nonverbal communication (Non-Verbal Communication, n. . , para. 2). (Richmond & McCroskey, 2004) note that people generally form their first impressions about others based on their looks, swot, and attractiveness. In the movie Outsourced (2006), Puro dresses in a suit and link when meeting Todd. By wearing the traditional Western culture attire for a manager, Puro projects the professional image of an American businessman. Rituals, the use of greetings, handshakes or other practices are also an important part of nonverbal communication (Argyle, 1988).When Todd meets Puro in Gharapuri, they shake hands as Puro welcomes Todd to India. In another scene at the offic e, Puro brings Todd a tray of food that he says will help Todd with his stomach problems. Todd kindly thanks him, and Puro bows to say you are welcome to Todd. (Archer, 1997) states that gestures are definitely not a universal language, as people who have worked, lived, or canvass abroad whitethorn have noticed. In many cases, gestures from different societies may look similar but have dramatically different meanings.In the movie Outsourced (2006), Todd and Asha discuss differences in the meaning of words between British English, the form of English traditionally studied in India, and American English. For example, in British English, French fries are called chips. While not presented in the take up it is important to recognize that nonverbal communication and gestures may mean different things in different cultures just standardised in verbal communication. In the movie Outsourced (2006), Todd is invited outside of his hotel to have dinner with a family in the close slums.The family gestures for him to sit with them and then they proceed to serve him a plate of food. An senior(a) woman smiles at Todd while he is enjoying the food and makes a hand gesture of the familiar American OK. The gesture seemed to have a common understanding in this scenario, but in many cases gestures do not mean the same thing in cross culture interactions. For example, the gesture used by many Americans for OK is seen in the movie. This gesture is similar in many ways to gestures in other cultures but has a very different meaning.In Japan the gesture means silver, whereas in France it means zero, and in Ethiopia it means homosexuality. As shown in this scenario, the use of gestures in cross- pagan interaction carries the potential for confusion, embarrassment, or insult. Nonverbal communication through the use of facial expressions, body movements, gestures, or positions play a significant role in interpersonal communication. The use of nonverbal communication to express emo tion, communicate interpersonal attitudes, support speech, and wait on people in self-presentation and cultural rituals is observed throughout the movie Outsourced (2006).Gestures, like words and phrases spoken language, may carry different meaning in different cultures. Therefore, it is important for people working in different countries or people from different backgrounds to be aware of this so they are less(prenominal) likely to encounter confusion, controversy, or offend someone during cross cultural interactions.References Adler, R. (2011). Understanding Human Communication. 11th ed. New York, NY Oxford University Press Archer, D. (1997). Unspoken motley Cultural Differences in Gestures. Qualitative Sociology, 20(1), 79-105. Argyle, M. (1988). Bodily Communication, 2nd ed. New York, NY Methuen. Ekman, P. (1982). sensation in the Human Face, 2nd ed. Cambridge Cambridge University Press. Mehrabian, A. Communication without words, Psychology Today, 1968, 2 (4), 53-55. Non-Verba l Communication. Retrieved from http//siteresources. worldbank. org/EXTGOVACC/Resources/NonverbalCommweb. pdf Richmond, V. P. , & McCroskey, J. C. (2004). Nonverbal Behavior in Interpersonal Relations. Boston, MA Allyn and Bacon/Pearson Education.